Good Help
Was Hard To Find
California USA + Kgn Jamaica
Location
Los Angeles, California
Still Have Questions?
View our FAQs below or use our live chat to speak to one of our Web Heroes.
- Do you offer a guarantee?
Yes we do. If you are dissatisfied with our service for any reason within the first 30 days we will refund your entire payment for the period. - What payment options do you accept?
We accept credit cards, PayPal and wire transfers. - How do you access my website information?
Once we recieve your membership request, your account manager will contact you to finish setting up your account. Please have on hand:- Your WordPress login credentials
- Your website FTP credentials
- Your website control panel credentials
- Is my information safe with you?
We will never request more than we need to carry out our service. We will never share, trade or otherwise disclose your information to any third party. - What is your cancellation policy?
You may cancel your subscription at any time. Your account will be prorated up to that point and the balance returned to you.
- Do you build new websites?
Yes we do, speak to one our reps and we will be happy to discuss your project with you. - What if I want to speak to someone?
We are available via online chat, Skype or telephone. Provide us with a call-back number and the call is on us. - What if my website is not built with WordPress?
This product was formulated specifically for WordPress powered websites, however we do maintain and manage websites on other platforms. Ask about pricing. - Do you maintain multisite?
Yes we do, but each site in your multisite setup counts as one website. We do however give you a %30 discount on each additional website added to your account. - What if I have more than one website?
No problem, just let us know and we will add those additional websites to your account. We give you %30 off each additional website you add.